Patient Satisfaction

by Academy of Clinical Excellence on June 3, 2014

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Patient satisfaction is most definitely an important healthcare outcome. Please see the link to an article and blog post about an innovative way to collect this information.

http://onlinelibrary.wiley.com/doi/10.1002/jhm.2220/pdf

AND

http://blogs.hospitalmedicine.org/Blog/hospitals-kowtow-to-press-ganey-and-hcahps-should-we/

-Scott Wright, MD

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